Office Associate

The Office Associate position provides office support to the Douglas County Sheriff's Department. This position is responsible for reviewing and processing department documentation to ensure timely routing/availability to the State, other agencies and the public.  Oversee records/documentation completion and communicating with officers to correct issues.   Work with Deputies on accurate/timely completion of statistical documents and reports for State grant reporting criteria as well as law enforcement reporting criteria.

Full-time based on 37.5 hours per week (1,950 hours annually); non-exempt. The typical hiring range for 2026 is $19.62-$21.17 per hour.

Douglas County offers a competitive benefits package including but not limited to:

Annual wage increase based on eligibility
Paid, on-the-job training and advancement opportunities
85% county contribution to health and dental premiums
Health Savings Account (HSA) available to all employees enrolled in the county's medical plan, with annual contributions provided by the employer and the health plan
Wisconsin Retirement- One of the most well managed retirement systems in the nation- Contributions are paid according to current year rates set by WRS Employee Trust Fund.  Refer towww.etf.wi.govfor further detail  
County-paid Life Insurance Policy - coverage equivalent to annual salary - affordable Supplemental, Additional, and Spousal/Dependent coverage available at employee's expense
Competitive paid time off including vacation, sick time, personal days and holidays
Public Student Loan Forgiveness (PSLF) Employer 

Douglas County is an Equal Opportunity and Affirmative Action employer.  

Essential Duties
 

Analyze daily records in law enforcement software programs for accuracy and route to appropriate destinations; works with deputies to correct issues.
Update/distribution of forms/memos/procedures/court notices/media reports within designated Department deadlines.
Review/download/transmit audio/visual/electronic recordings and interviews. 
Troubleshoot Department issues with law enforcement documents, records, procedures to ensure consistent documentation completion/paperwork routing by designated Department deadlines.
Works directly with other departments/agencies/public to assist with their time-sensitive requests for law enforcement-related issues.
Assists other Department staff and SPD Records with various projects/requests.
Review of agency law enforcement records and documentation, rejecting incomplete/incorrect documentation and notify deputy what action is needed to correct issues. 
Ensures accurate/timely completion of agency records which is necessary for grant reporting, prosecution/court requirements, and public convenience/availability and avoiding delays that affect all aspects of the process.
Assist deputies with analysis/data updates/prepares accurate grant documentation/reports to WIDNR by designated deadlines.
Performs other duties as required.
 

Minimum Qualifications
 

High school diploma or equivalent required.
Graduation from a vocational or accredited technical college with one (1) year of computer or office support experience preferred.
Legal experience or prior work-related experience within the State Court system is desirable.
Ability to communicate effectively and professionally with the general public, including excellent telephone etiquette and customer service skills.
Proficiency in Microsoft Office applications, including Word and Excel; accurate keyboarding skills; mathematical aptitude; and the ability to prioritize workload and maintain accuracy.
Ability to provide accurate and truthful testimony in court, when required.
 

Supplemental Information
 Working conditions
 This job operates in a professional office environment and routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets and fax machines.
 
Physical requirements
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
 
Requires the ability to operate a variety of office equipment such as computer terminal, typewriter, telephone, fax machine, calculator/adding machine, computer printer, department audio/visual equipment, and photocopier; requires the ability to coordinate eyes, hands, feet and limbs in performing movements requiring moderate skill, such as typing; tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five to ten pounds.  Tasks may involve extended periods of time at a keyboard or workstation; requires the ability to recognize and identify similarities or differences between characteristics of shapes and sounds associated with job-related objects, materials and tasks.
 
Testing Requirements 
 Testing may be administered to assess skills and abilities necessary to perform the essential duties of this position.   Structured interview, references and background investigation.

Apply HERE